Crisis Planner
If you're feeling unsafe, in crisis, or experiencing thoughts of self-harm or suicide, please reach out immediately.
- Emergency Services Call 111 if you are in immediate danger.
- Need to Talk? Call or text 1737 - free, 24/7 counselling service in New Zealand.
- Suicide Crisis Helpline Call 0508 828 865 (0508 TAUTOKO) - 24/7 specialist support.
- Lifeline (NZ) Call 0800 543 354 or text 4357 - 24/7 support.
- Healthline Call 0800 611 116 - health advice and triage (24/7).
- Regional Crisis Resolution teams (urgent mental health assessment)
- Christchurch Call 0800 920 092
- Auckland Call 0800 800 717
- Wellington / Porirua / Hutt Valley Call 0800 745 477
- Waikato Call 0800 50 50 50
- Otago Call 0800 467 846 (press 2)
- Southland Call 0800 467 846 (press 1)
- Young people
- What's Up (kids & teens) Call 0800 942 8787 - phone/text/chat support.
- Youthline Call 0800 376 633 or text 234. Online chat also available.
Your crisis plan
Customise each level with steps that help you de-escalate. You can tick items off during a crisis (they'll appear in the handover summary), but the main purpose is to plan ahead. Use the pencil to edit, ✕ to remove, and the box below each level to add your own steps.
What's happening right now
Use this section only when you're in crisis. Tick the items that apply, add details, and generate a handover summary to share with a supporter or crisis team.